Returns
Free Return Shipping
Cannaseed believes that returning items should be two things – easy and free.
- First, contact our Customer Service Team. They’ll need your name, order number, a reason for return and whether you would like a refund or exchange.
- Next, our Customer Service Team will issue a Return Merchandise Authorization (RMA) number that should be written prominently in the address portion of your return package. (Items without an RMA number will not be eligible for return.)
- And finally, our Customer Service Team will send you a postage label for your free return. Affix the label to your package with the RMA number clearly marked in the address field, and mail. That’s it!
- Within five days of receiving your return, we’ll inspect the shipment and apply a credit to the payment method used for the original order, or ship a replacement item to you at no charge. Whatever you decide.
Returns are sent to:
Shop G4 ground Floor, The Regent. Situated and 19-33 Regent Road, Sea Point, 8005
cannaseed.co.za retains the right to modify or discontinue this promotion at any time.
Free return shipping is limited to a maximum of three return shipments in any one year period. Free returns offer only valid for residents of the South Africa.
